Callgro Ltd, Aldgate Tower, 2 Leman Street, London, E1 8FA, United Kingdom – Tel. 0845 8623373
Callgro is a sales consultancy specializing in helping international companies expand into the UK & IE markets. With bilingual account managers and UK based Sales & Marketing experts, we can support with all aspects of your UK & IE Sales stratergy, from localised sales copy to outbound Telemarketing & email marketing campaigns.
For more information and pricing signup to our email mailing now or call +44 (0)845 8623373.
Our inbound call handling is there to support your customers. From placing an order over the phone to customer enquires and complaints, our experienced agents are ready to assist.
Request more info >With lots of customers preferring online support, our agents can support by webchat and email. With the latest technology, our agents can reply quickly and efficiently meaning a better customer experience.
Request more info >Reputation and customer feedback is key to a healthy running business. Our trained agents are on hand to reply and support your customers reaching out over Facebook, Twitter & other major platforms.
Request more info >
We understand how important your customers are and their experience. Finding an outsource contact partner should be exactly that a partnership. Our process from initial consultation to delivery is designed to give you peace of mind at every step of the way.
Are you keen to understand what the support delivery process looks like? It's likely that you have lots of questions too, which is why we have put together a frequently answered questions as well as our support delivery process guide. Let us walk you through the campaign onboarding, explain our scripting and training processes and give you insight into our reporting.
Request Guide
Award-Winning Sales expert Pierre Coombes featured on BBC, High Profile Magazine, Evening Standard & many more has a wealth of experience in Customer support & Acquisition. Pierre also runs sister company Big Wolf Group an international Marketing group specialising in Lead generation.
Pierre Coombes
Co-founder
Attention to detail is one of Paige's number one qualities, making sure projects are organised and executed with precision. Behind the scenes, she monitors processes and KPIs to make sure everything is running smoothly and everyone is happy in the process.
Paige Osborne
Admin Manager
Alice as our quality control manager, she makes sure all communication and reporting are up to our high standards. All reports are first sent to her and then back to the account managers to send on to our end clients.
Alice Cookson
Head of Quality Control
Richard is our head of IT, all systems and compliance are run via him to make sure it is best practise and secure and compliant. Richard has over 30-years expertise in the field.
Richard Cortez
Head of IT
eCommerce
Customer Support for ecommerce / retail businesses
Whether you are a startup online store or a worldwide retail giant, we are here to support you with outsourced customer support. Our multi-channel customer support centre can support your customers over the phone, on e-mail, chat and social media. It's important that your clients feel heard and that the right measures are taken to give them the best experience. Our 2-week training / on-boarding means we are extensive with getting brand synchronised support inline with your policies. For more information on how we can help support your customer, both new and existing get in touch with our team today or sign-up for our information newsletter.
Travel & Hospitality
Fastest in the world
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Duis aliquet orci eget nunc commodo imperdiet ac id justo. In hac habitasse platea dictumst. Vivamus ante elit, maximus vitae augue in, fermentum condimentum turpis. Quisque fermentum purus eu sem laoreet aliquam. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut at leo placerat.
Ipsum vitae, mattis est. Vivamus vel placerat nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et...
Energy and Utilities
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Morbi ornare nec magna id luctus. Vivamus vel placer nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et. Vivamus neque elit, hendrerit id volutpat ac, porta ultricies arcu. Suspendisse non erat a nisl venenatis faucibus.
Duis aliquet orci eget nunc commodo imperdiet ac id justo. In hac habitasse platea dictumst. Vivamus ante elit, maximus vitae augue in, fermentum condimentum turpis. Quisque fermentum purus eu sem laoreet aliquam. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut at leo placerat.
Ipsum vitae, mattis est. Vivamus vel placerat nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et...
Food and Beverage
Suspendisse non erat a nisl venenatis faucibus
Morbi ornare nec magna id luctus. Vivamus vel placer nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et. Vivamus neque elit, hendrerit id volutpat ac, porta ultricies arcu. Suspendisse non erat a nisl venenatis faucibus.
Duis aliquet orci eget nunc commodo imperdiet ac id justo. In hac habitasse platea dictumst. Vivamus ante elit, maximus vitae augue in, fermentum condimentum turpis. Quisque fermentum purus eu sem laoreet aliquam. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut at leo placerat.
Ipsum vitae, mattis est. Vivamus vel placerat nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et...
eCommerce
Customer Support for ecommerce / retail businesses
Whether you are a startup online store or a worldwide retail giant, we are here to support you with outsourced customer support. Our multi-channel customer support centre can support your customers over the phone, on e-mail, chat and social media. It's important that your clients feel heard and that the right measures are taken to give them the best experience. Our 2-week training / on-boarding means we are extensive with getting brand synchronised support inline with your policies. For more information on how we can help support your customer, both new and existing get in touch with our team today or sign-up for our information newsletter.
Travel & Hospitality
Fastest in the world
Morbi ornare nec magna id luctus. Vivamus vel placer nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et. Vivamus neque elit, hendrerit id volutpat ac, porta ultricies arcu. Suspendisse non erat a nisl venenatis faucibus.
Duis aliquet orci eget nunc commodo imperdiet ac id justo. In hac habitasse platea dictumst. Vivamus ante elit, maximus vitae augue in, fermentum condimentum turpis. Quisque fermentum purus eu sem laoreet aliquam. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut at leo placerat.
Ipsum vitae, mattis est. Vivamus vel placerat nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et...
Energy and Utilities
Vivamus vel placer nibh
Morbi ornare nec magna id luctus. Vivamus vel placer nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et. Vivamus neque elit, hendrerit id volutpat ac, porta ultricies arcu. Suspendisse non erat a nisl venenatis faucibus.
Duis aliquet orci eget nunc commodo imperdiet ac id justo. In hac habitasse platea dictumst. Vivamus ante elit, maximus vitae augue in, fermentum condimentum turpis. Quisque fermentum purus eu sem laoreet aliquam. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut at leo placerat.
Ipsum vitae, mattis est. Vivamus vel placerat nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et...
Food and Beverage
Suspendisse non erat a nisl venenatis faucibus
Morbi ornare nec magna id luctus. Vivamus vel placer nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et. Vivamus neque elit, hendrerit id volutpat ac, porta ultricies arcu. Suspendisse non erat a nisl venenatis faucibus.
Duis aliquet orci eget nunc commodo imperdiet ac id justo. In hac habitasse platea dictumst. Vivamus ante elit, maximus vitae augue in, fermentum condimentum turpis. Quisque fermentum purus eu sem laoreet aliquam. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut at leo placerat.
Ipsum vitae, mattis est. Vivamus vel placerat nibh. Aliquam ipsum lorem, pretium dictum gravida nec, blandit id nunc. Sed dictum eget dui vitae finibus. Mauris egestas viverra est, porttitor blandit est semper et...
We are on average 60% more affordable than other major full channel customer support providers.
Our detailed reports make it easy to track customer interaction levels and agent KPIs.
Our 3 stage campaign setup makes the starting process smoother and means we can deliver the very best customer support.
With a network of over 2500 agents, we can scale to support even the largest of outsourced support needs.
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Get in touch with us today for a quote or more information.
Callgro Ltd, Aldgate Tower, 2 Leman Street, London, E1 8FA, United Kingdom – Tel. 0845 8623373